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SolarPaces2019 - Concentrating Solar Power and Chemical Energy Systems
Help > FAQ 

Frequently Asked Questions

Where can I find my login to the virtual event on Scoocs? How can I log in?
Check your Inbox and spam folder for an email that was sent from info[at]solarpaces-conference[dot]org for your login link. You will be asked to set your own password if you have not yet registered. If you already registered and forgot your password, click on "Forgot your password?" and follow the steps to set up a new one.
If the email is missing, please contact us at info[at]solarpaces-conference[dot]org.

The virtual conference platform Scoocs does not show properly
Please use Chrome browser or the new (!) Edge browser as other browsers may raise problems.

Where can I get an overview of the conference program?
Both an overview and the detailed program can be found here.
In addition, you can find the program in the "Conference Lobby" on our virtual conference platform Scoocs.

Where can I find the poster exhibition?
In Scoocs, our virtual conference platform, click on "Poster Area" in the navigation menu on the left-hand side. Poster booths will be accesible there until one month after the conference.

My microphone and/or video is not working in Zoom
In general: Please check if your computer and/or headset is unmuted; you may also want to try another USB slot on your computer for your headset.
In Zoom: Check if your computer/headset is unmuted, your tab is unmuted and if you have selected the correct audio output (e.g. your headset). 
If it still does not work, have a look at the settings in your browser: under 'Privacy and Security' you will find the site settings, here you can give permissions for Location, Notification, and: Microphone and Camera.

Will the presentations and Q&A be available for download after the conference?
No, video presentations will not be available for download after the conference. However, they will be available for streaming on demand after the event.

I heard that the presentations will be available as Streaming on Demand. When will this be the case?
All presentations and PDFs provided by the authors will be available after the event in the Internal Area on the conference website.

For how long will the presentations be available in the conference portal?
All presentation materials provided by the authors will be available on the virtual conference platform Scoocs for one month after the conference. They will also be available for Streaming on Demand in the Internal Area of the conference website for circa 12 months after the event.

Cannot find your database-login?
Visit the website:, enter user name (usually last name or first name) and click „forgot password“, then check your email inbox.

Chat room needed?
Chats between two participants are possible on Scoocs. Simply find someone you would like to connect with under "Participants" (either in the list or via the search bar in the top right corner) and click on the speech bubble on the right side to send a message. That way, you can also arrange to meet in our virtual networking space Wonder during our Networking Sessions. Please get in touch if you have additional questions.

How can I get access to the papers?
The non-reviewed papers can be accessed via the Internal Area on the website. For login, please use the login data you have been sent during registration.

Will there be conference proceedings?
Yes, the proceedings will be published with AIP. Detailed information can be found here. Look out for our newsletter and check our website, where we will announce the publication.
The non-published and non-reviewed papers can be accessed in the download area of the conference. Please log in with the login data you have used for your registration.


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Important Dates

Author registration deadline: 31 August 2021
Deadline for Posters in Conference Platform: 22 September, 2021
Full Papers due: 8 October, 2021
SolarPACES 2021: 27 September - 1 October


For any questions, please contact: info[at]solarpaces-conference[dot]org

For sponsorship options please contact: sponsor[at]solarpaces-conference[dot]org


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